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Part of American’s recent right-sizing of its management
American Airlines announced that Jessica Tyler has been named President of Cargo and Vice President of Airport Excellence, leading the teams responsible for the success of the cargo business and delivering operational and customer service excellence for both airports and cargo.
This new appointment and role are part of American’s recent right-sizing of its management and support staff as the Company rebounds from the impact of the coronavirus (COVID-19) pandemic.
As the Company navigates the next several years, this new organisation will retain separate airport and cargo functions but also benefit from the blending of the talent and expertise of the two teams in multiple areas, including strategy, policy and procedures, training, automation, and innovation.
Tyler will report directly to Jim Butler, Senior Vice President of Airport Operations and Cargo. Tyler is preceded by Rick Elieson, who moved within the Company to serve as Vice President of Loyalty, overseeing the AAdvantage loyalty programme.
In the new organisation, Roger Samways will take on an expanded role as Vice President of Commercial Cargo — reporting to Tyler — and will be responsible for global cargo sales, revenue management and customer care. Lisa Oxentine will report to Samways as Managing Director of Cargo Global Sales.
David Vance will continue to lead the cargo operation, but in an expanded role that oversees all policies and procedures for the airline and aligns airport and cargo operations. He will serve as Vice President of Cargo Operations and Airport Support, also reporting to Tyler.