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Australia Post invests in Adelaide parcel facility to meet online shopping boom 06 July 2020

South Australians are shopping online more than ever before

Australia Post is investing A$25.0 million in a brand new parcel facility in Adelaide - to meet the demand for parcels boosted by the unprecedented growth in online shopping in the state. This will be the Company’s biggest operational investment in South Australia.

The new site will consolidate operations currently carried out across multiple sites into one state-of-the-art facility, featuring automated parcel processing for the first time ever in the state, significantly boosting parcel processing capacity and improving service standards for residents in South Australia.

South Australians are shopping online more than ever before, with this investment part of Australia Post’s ongoing efforts to keep up with demand, particularly in growing areas such as Adelaide.

More than 14,000 South Australian households shopped online for the first time in April, with Adelaide’s postcode alone ranked third nationally by percentage of new online shoppers. This drove the state’s overall online shopping growth figure for the month to an incredible 86.0% up on last year.

The new facility is not just great news for online shoppers, it will also improve safety and efficiency, and create 50 new, important local jobs while preserving current roles.

According to Australia Post’s 2020 Inside Australian Online Shopping Report, South Australians are big buyers of fashion, health and beauty and home and garden products with growth in the state across the three categories up 19.2%, 12.6% and 11.9% YOY respectively in 2019.

Preparations for the new Adelaide parcels facility are already underway with the site due to become operational in 2021.