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DHL Freight implements new Transport Management System in France 22 January 2020

EVO has now been implemented in all terminals in France

DHL Freight is taking the first major step towards creating a single Transport Management System (TMS) for all DHL Freight operations throughout Europe. The IT system, called EVO as a reference to ‘evolution’, combines all functions for core business operations. As a first major milestone, EVO has now been implemented in all terminals in France. Turkey is set to be the next point of implementation.

EVO is a great example on how DHL can benefit from the Digitalisation in its business. Availability of data and data quality are becoming increasingly decisive factors. A single, unified platform across Europe increases efficiency even further and eases the daily life for employees in the same time. Everyone can access consolidated customer information in real time, affording transparency for the operational staff throughout the entire production chain. This also enables a high degree of automation and reduces administrative work.

Based on an existing framework, EVO has been developed entirely in-house to match the specific requirements of DHL Freight operations. The platform unites IT processes spanning from order entry to invoicing in administration and from pickup to delivery in operations. Using a single IT platform for all core products will help DHL Freight increase efficiency and facilitate international coordination. The implementation of this new TMS allows the customers more efficient and better coordination of their shipments as well as improved customer service due to increased visibility.

In the first week of December the Company linked with Marne-la-Vallée not only its last, but also one of its biggest, Terminals in France to the new EVO Transport Management System. It was an exciting journey with intensive training and review sessions for employees across the country. DHL is already now observing higher speed and process efficiency in interaction throughout terminals in France.

Rolling out the new TMS country by country will enable DHL Freight to limit the risks before increasing the complexity as part of a European-wide roll-out. The full roll-out of EVO and replacement of former systems should be successfully completed by 2022.