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DHL Global Forwarding launches start-up helpdesk in Berlin 13 April 2018

Service centre for air freight and ocean freight queries

DHL Global Forwarding has launched a helpdesk in Berlin that is custom-tailored to the needs of start-ups. The logistics professionals working at the DHL Start-Up Helpdesk assist dynamic start-up entrepreneurs and expanding start-up companies in the areas of logistics and supply chain development to enable them to achieve success both in and beyond Germany.

The Start-Up Helpdesk at DHL Global Forwarding helps young companies enter the international business market. The digital world and eCommerce accelerate and simplify cross-border expansion for entrepreneurs. However, what requirements need to be met if products and goods are to be offered in other countries, and perhaps even outside the European Union, with immediate effect?

The same applies to the procurement of products or materials and components for their own business when it is essential to deliver or receive the goods on time, and with the correct shipping and customs documents.

That is where the Start-Up Helpdesk’s work begins. Have the goods been properly packaged? What transport mode is the best to be used? What customs requirements need to be met for imports and exports? What shipping documents need to be furnished? Have the goods been properly insured? These and many other questions suddenly become relevant in order to successfully develop and manage a business’s supply chains.

The start-up team at DHL Global Forwarding is the right port of call for all these issues. DHL’s global network makes it possible to find the right transport services and solutions in no time and, if necessary, to contact experts able to deal with issues relating to all aspects of customs, regulations and transport routes.