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DHL launches ACE–Compliant customs brokerage system 19 April 2016

Collaborates with Kewill to implement new system

DHL Global Forwarding has launched an internal US Customs brokerage management system available across all of its US Customs brokerage offices. The system has been designed to function within the US Customs and Border Protection’s new Automated Commercial Environment (ACE).

The IT system has been ACE-certified and is fully integrated with the Company’s current Document Management System and Inland Transportation Management System, and it will also feed information to DHL’s future Unified Reporting System, as well as new Client Portal, to be launched in Q4, 2016. In collaboration with software provider Kewill, DHL was able to create this system to streamline and automate complex Customs processes.

The system has a fully supported multi-layered internal and external Kewill team of IT people available to provide long-term support. The system’s critical data are also safely hosted in DHL’s secure data centre to ensure the highest levels of performance and reliability.

The system is equipped with the required Lacey Act programming, as well as functionality to interface with Participating Government Agencies (PGAs), such as the Food and Drug Administration (FDA), National Highway Traffic Safety Administration (NHTSA) and Environmental Protection Agency (EPA).

DHL has been using the system on a trial basis since May 2015, and currently file close to 100.0% of the ACE entry summaries allowed at this time with minimal to no issues. The Customs system is available at all DHL US Customs processing facilities. DHL is one of the first freight forwarding companies to launch a Customs brokerage system that is compatible and fully compliant with all ACE requirements.