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Figleaves signs contract with Yodel to be its sole UK delivery partner 12 February 2018

Bringing over half a million parcels into the network each year

Yodel has announced a new partnership with online lingerie and swimwear retailer, Figleaves, which is expected to bring over half a million parcels into the network each year. The partnership means Yodel is now Figleaves’ sole UK delivery partner, providing customers with a choice of delivery options including next day delivery and pre-midday delivery with an extended order deadline.

Yodel will provide Figleaves’ customers with greater visibility of the status of their delivery through its online tracking, as well as improved communications to enhance the overall customer experience. Shoppers will receive proactive Figleaves-branded email updates, SMS messages and push notifications via the Yodel app, which alongside live tracking on the Yodel website, are designed to improve their ability to monitor the progress of their parcels.

By extending the seal time at Yodel’s sort, Figleaves is also able to increase its order deadline, allowing customers to order later in the evening and still receive their purchases next day, six days a week as standard. In addition, shoppers will also have the option to receive their items before noon.

This new partnership follows Figleaves’ existing collaboration with Yodel’s subsidiary company, Drop & Collect, which trades as CollectPlus, which allows customers to elect to collect or return their orders through a nationwide network of over 7,000 neighbourhood stores, which offer operate opening hours, seven days a week.