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Best fit for specific requirements after Katsouris was let down by a previous 3PL
Fullers Logistics are providing fulfilment and warehousing services to Katsouris Brothers, an established supplier of food produce to the manufacturing, wholesale and retail market. After being let down by a previous logistics supplier, Katsouris had an urgent need to find a trusted partner that could store a wide range of pulses and grains that the Company import from South America and across Europe.
It became clear after launching a competitive tender process towards the end of summer, that Fullers were the best fit for its specific requirements. The Company carried out an initial trial with them and were really happy with the level of service provided and their attention to detail.
20ft containers of bagged pulses arrive at Fullers where they are unloaded and stored on pallets in a multi-user, ambient warehouse facility. Fullers currently hold around 300 pallets of stock for Katsouris Brothers at its new facility in Bordon, Hampshire. As it already works with a number of household names in the food production industry, the Company was in a unique position to offer Katsouris Brothers a flexible warehouse solution, that can be rapidly scaled up or down to meet demand, but also to provide an environment which is HACCP compliant and conforms to Good Manufacturing Practices (GMP).
A Quality Assurance Manager within the Fullers team is aligned to Katsouris Brothers to ensure that the correct processes were set up and are followed for receiving, storage and onward shipment of the pulses, minimising the risk of product contamination. Orders of varying quantities, placed by wholesalers and manufacturers are received by Katsouris Brothers in the first instance before being passed to Fullers via an integrated warehouse management system. Once orders have been picked and packed, they are either shipped directly to the end client or despatched to Katsouris Brothers’ central operation in Wembley to arrive the next day.