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Expects to triple freight brokerage team size by 2021
Kenco Logistics has reported impressive freight brokerage growth, as evidenced by all-time sales records achieved the past three consecutive months. Despite the challenges brought on by the COVID-19 pandemic, Kenco’s expanding freight brokerage team continues to succeed through customer service excellence, a robust and diversified portfolio of services, and a culture of diversity.
In August, September, and October, the freight brokerage team exceeded its sales goals by 44.0%, 11.0%, and 32.0%, respectively, continually setting and breaking its own records. These revenue achievements are due to a powerful reflection of Kenco’s exemplary customer service.
As a result of its remarkable sales growth, the freight brokerage division plans to aggressively expand its headcount and triple the team’s size by the end of 2021 to keep up with its growing customer base. As part of its hiring strategy, Kenco continues to honour its company values by prioritising diversity and gender equality at every level. The freight brokerage division’s offices at the Kenco headquarters in Chattanooga, Tennessee have also undergone updates to both maximise the space and provide employees with a more optimal work environment. This includes installing plexiglass dividers between each desk, spacing out cubicles to enforce social distancing, and more.
The average Kenco partnership spans across 14 years, due in part to the Company’s commitment to constant improvement. Kenco’s freight brokerage division continues to expand its capabilities as a strategic partner with a diversified portfolio of services that includes transportation management, assets, material handling, and more. While the freight brokerage team continues to build on its history of success in the dry van and refrigerated market, their expertise in the flatbed and specialised sector has contributed to much of the dynamic growth over the past year. Bruce Clements, Director of Operations, joined the brokerage in December 2019 and has played an integral part in the development of the Open Deck division.
The team operates on a national level, with an employee and warehousing presence in every region of the US. This means Kenco’s local experts have in-depth knowledge of their customers’ regions and can cultivate successful personal relationships. Kenco’s brokerage model provides customers with an enhanced sense of security that their needs can be met wherever they are.