Leroy Merlin uses Manhattan Associates to drive omni-channel growth 01 July 2014

Helping achieve revenue and margin enhancement goals in Spain, Portugal and Italy

Leroy Merlin, a leading home improvement retailer, has selected Manhattan Associates’ Distributed Order Management solution to optimise its omni-channel retail operations and facilitate the Company’s continued growth in Spain, Portugal and Italy.

Leroy Merlin’s adoption of Distributed Order Management solution in Southern Europe extends a long-standing partnership with Manhattan having previously completed successful deployments of its Warehouse Management and Supply Chain Intelligence solutions at sites in both France and Italy.

Leroy Merlin chose Manhattan’s solution to provide it with a flexible order fulfilment capability that will help drive growth in its omni-channel retail business in Southern Europe. The solution will enable new processes across its Spanish, Portuguese and Italian operations including ‘buy online / pick-up in store’ and ‘buy online or in store / ship from store, warehouse or supplier’.

It will provide real-time, network-wide, visibility of inventory to help avoid missed sales opportunities and optimise store and warehouse fulfilment processes to meet its available-to-promise delivery commitments.

Distributed Order Management solution optimises the fulfilment source selection process by simultaneously factoring in inventory, transportation cost, labour and service level to ensure the order is fulfilled to meet the customer’s requirements while at the same time maximising profit for the business.