UPS appoints Managing Director for Indian Sub-Continent 21 September 2017

UPS has appointed Rachid Fergati as Managing Director for Indian subcontinent, which includes India, Sri Lanka, Bangladesh, Nepal and Maldives. He is responsible for driving inclusive growth across these markets and overseeing operations in India.

The rise of the middle class in Indian Subcontinent countries is driving eCommerce growth and international trade, creating opportunities for UPS to help middle market businesses expand globally. With India now among the fastest growing start-up nations in the world with over a third of the founders under 35 years old, Rachid will lead the Company’s efforts to deliver new and enhanced capabilities that make its customers and company more successful.

Aged 38, Fergati is the youngest Managing Director for UPS in India and brings creative and innovative solutions to his new role leading the region in a demographic where India has more than 50.0% of its population below the age of 25 and more than 65.0% below the age of 35. Businesses started by younger generations looking to grow and scale in the current economy will benefit from his leadership in the region.

He also brings extensive experience from the Middle East and Europe markets. Previously, Fergati was the Country Manager for the Middle East responsible for managing and growing the businesses in the United Arab Emirates (UAE), Bahrain, Oman, Kuwait and Qatar. His focus on service delivery, customer satisfaction and a culture of innovation and precision delivered double-digit growth results. During his tenure, UPS launched operations in Kuwait and restructured the small package business and opened three new facilities in the UAE.

Like many in senior leadership positions at UPS, Fergati began his career with UPS at the age of 19 as a part-time sorter at the Lyon Air Hub in France in 1999. He was immediately recognised for his leadership and organisational skills and held operations and management roles in France and Belgium.

Fergati has been a supporter of diversity and inclusion in the workplace. He was instrumental in expanding the management team in the UAE by 70.0% while introducing 30.0% more women leaders in pivotal roles and managing employees from over 25 nations. He is based in Mumbai.